Returns & Exchanges

At The Icelandic Store, we want you to be completely satisfied with your authentic Nordic fashion; if your purchase doesn't fit or meet your expectations, you can return or exchange it within 30 days of delivery.

1

Initiate Your Return

Log into our online portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all tags are attached and the garments are in unworn, original condition.

3

Affix the Shipping Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your package before dropping it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your returned items at our warehouse, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing